Patient Resources & Locations | Abilene Pain
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Patient resources

Everything you need before your visit.

Forms, portal access, secure messaging, and directions — so your appointment time goes to your care, not paperwork. Our office number takes calls and texts, so most questions can be handled without waiting on hold.

Locations & hours

Abilene Pain main office at 1925 Hospital Place, Abilene, Texas

Main Office

1925 Hospital Place
Abilene, Texas 79606

Phone & text 325-326-3433
Fax 325-378-9175
info@abilenepain.com

Get directions
Abilene Pain Memorial Drive office at 6819 Memorial Drive Suite B, Abilene, Texas

Memorial Drive Office

6819 Memorial Drive, Ste B
Abilene, Texas 79606

Phone & text 325-468-8096
Fax 325-378-9175
info@abilenepain.com

Care led by Ted Chaka, PA-C

Get directions

Office hours

Monday – Thursday
8:00 am – 5:00 pm

Friday
8:00 am – noon

Closed Saturday & Sunday

Before your first visit

New patient forms

New patients are generally seen by referral — ask your primary care provider or specialist to fax a referral with your recent records and imaging to 325-378-9175, and we will call you to schedule. Our office sends your new patient paperwork before your appointment — text or call us any time if you would like it sooner. Completing it early helps our team understand your history, previous treatments, medications, and goals for pain relief, but if that is not possible, we will have printed forms ready for you to fill out when you arrive.

Procedure handouts · Read about your specific procedure before your visit — 21 procedure guides.

Bring a photo ID, your insurance card, a current medication list, and any recent imaging reports.

Insurance · We accept most major plans, including Medicare, TRICARE, and commercial insurance. We do not accept Medicaid. Call us to verify your specific plan before your visit.

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Patient portal

Manage your care from anywhere.

  • View upcoming appointments
  • Complete intake forms
  • Review visit summaries
  • Send and receive secure messages
  • Update your medical history and medications
  • Access lab results or imaging reports, if applicable

The portal is HIPAA-compliant and available 24/7 from your phone, tablet, or computer. If you need help logging in or resetting your password, call the office and we will be glad to assist.

APPatient — the mobile app

All the features of the portal on your phone, with push notifications: appointment reminders and check-ins, forms, secure messaging, insurance cards and photos, test results and treatment notes, telehealth visits, medications and refill requests.

Search "APPatient" in the App Store or Google Play, or ask our staff to send you the link.

Klara — reminders & forms by text

Your appointment time should go to your pain relief, not paperwork in the waiting room. Klara lets us communicate with you directly by text message — no app to download and no login to remember.

  • Appointment reminders, with the option to cancel or reschedule
  • Complete necessary forms from your phone or computer before you arrive

Which should you use?

Patient Portal · on a computer — best for completing forms, reviewing documents, and updating information.

APPatient app · on the go — best for messaging, check-ins, reminders, and reviewing instructions quickly.

Both systems are fully secure and HIPAA-compliant.

Referring providers

Send a referral

Fax referrals to 325-378-9175 — note the office you are referring to. We confirm receipt and schedule promptly, and we send notes back after every visit. Full referral guidance →

Questions

Talk to our team

Follow us on Instagram · practice news, new treatments, and what is happening at the clinic — @abilenepainclinic

Text or call 325-326-3433 for the Hospital Place office or 325-468-8096 for Memorial Drive, or email info@abilenepain.com.